Privacy Policy

Last modified November 30, 2020

ATTENTION: PLEASE READ CAREFULLY THIS SWDC PRIVACY POLICY (“PRIVACY POLICY”), WHICH IS PART OF THE SWDC TERMS OF USE, BEFORE YOU ACCESS, DOWNLOAD, OR OTHERWISE USE THE SERVICE.

The Service is operated by Swiss Water Decaffeinated Coffee, Inc., 7750 Beedie Way, Delta, BC V4G 1C2, (“We” or “SWDC”). This Privacy Policy describes the information collected through Your use of the Service, how We use it, how We share it, how We protect it, and the choices You can make about Your information.

ATTENTION: PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICE. USING THE SERVICE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT USE THE SERVICE. You acknowledge (a) that You have read and understood this Privacy Policy; and (b) this Privacy Policy shall have the same force and effect as a signed agreement.

Unless explicitly stated otherwise, any new features that augment or enhance the current Service shall be subject to this Privacy Policy.

This Privacy Policy is part of the SWDC TOU. Any terms defined in the TOU shall have the same meaning in this Privacy Policy.

If We have Your email address, We will notify You of material changes to this Privacy Policy via email. If we do not have your email address, We will update this page to reflect any changes to this Privacy Policy. Please review the Privacy Policy each time You use the Service. BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY.

1. Information We Collect

We collect information from You when You use the Service, contact or interact with us, sign up for our newsletter or other mailing list, and voluntarily provide us with Your comments and other content in connection with using the Service

  • When You find Swiss Water near You, We may collect Your location, including Your precise geolocation.
  • When You submit a roaster kit request, We may collect Your first name, last name, company, email address, telephone number, street address, city, state, zip code, and country.
  • When You purchase goods through the Service, We may collect Your name, billing address, shipping address, billing zip code, credit card number, credit card expiration date, CVV, email address, telephone number, and other information sufficient for our payment processor to process the transaction and provide fraud screening, information security, and compliance.
  • When You sign up for a coffee subscription, We may collect information related to Your delivery frequency, information related to whether the subscription is a gift (and, if yes, the recipient’s email address), coupon code, billing details (including first name, last name, street address, country/region, town/city, state, zip code, telephone number, and email address), account password, username, shipping details (including first name, last name, street address, country/region, town/city, state, zip code, and order notes), credit card number, expiry date, card code, information related to whether You have read and agree to the Service terms and conditions, and information related to whether You agree to receive Swiss Water’s newsletter to be the first to know about decaf offerings, interesting coffee info, and special offers.
  • When You log in or register for an account, We may collect Your name, password, account/contact information (including first name, last name, email address, username, and password), company information (including company name, street address, city, state/province/region, zip/postal code, country, telephone number, fax number, website, and company type), shipping information (including first name, last name, company name, street address, city, province, zip/postal code, country, telephone number, fax number, and email address), buying information (including information related to whether You have signing authority for the company, where You buy Swiss Water Decaf Coffee, and the contact name, email address, and telephone number for the company where You buy Swiss Water Decaf Coffee), selling information (including information related to whether You sell Swiss Water Decaf online (and, if yes, Your Swiss Water online sales URL and which Swiss Water products You sell online)), information related to whether You agree to the trademark license agreement, and information related to whether You agree to receive Swiss Water’s newsletter to be the first to know about new coffee offerings and interesting company updates.
  • When You sign up for our newsletter, We may collect Your email address, first name, last name, company, purchase source, region, account type, category, online store, and trade newsletter information.
  • When You apply for a job, We may collect Your education and employment history, as well as Your CV.
  • When You contact us, We may collect Your first name, last name, email address, the subject of Your message, the contents of Your message, and information related to whether You agree to receive Swiss Water’s newsletter to be the first to know about decaf offerings, interesting coffee info, and special offers.
  • We may collect information about You from third-party sources. The Service provides links to our Facebook, Twitter, Instagram, YouTube, and LinkedIn pages. If You connect with these websites through the Service, We may receive personal information about You.
  • Facebook Login. We may use Facebook Login to facilitate single sign-on for our users and for other marketing purposes.  When You use Facebook Login, We may be able to retrieve Your name, Instagram username and bio, profile photo, and email address, as well as information You have added on Facebook. For more details on the information that Facebook collects, please visit Facebook’s data policy: https://www.facebook.com/policy.php.

When You access and use the Service, we automatically collect information regarding You and Your device, including Your device’s Internet Protocol address, the domain name of Your Internet service provider, Your location, Your mobile device information (e.g. device model and operating system version), Your page visits, Your social sharing activity, and aggregated information that cannot be used to specifically identify You. Additional information collected is described in the Analytics and Cookies sections below.

We may combine all of the information we collect from or about You and use it in the manner described in this Privacy Policy.

2. How We Use Your Information

We use the information that We collect for several purposes, including:

  • The purposes for which You provided it;
  • To provide information and services to You;
  • To provide the products You ordered (including, but not limited to, confirming Your order, processing and shipping Your purchase, notifying You about updates to our Services, and providing You with additional information about our products);
  • To process returns;
  • To sponsor contests;
  • To collect and process applications for employment;
  • To process payment transactions (Your information will be used to submit Your payment information to our payment processor);
  • To create or add to Your registered account;
  • To process and respond to Your inquiries and comments;
  • To send You information about Your relationship with us or about new projects or other information that We think You may find interesting;
  • To contact You for market research purposes and to use this information to customize the Service according to your interests;
  • To administer, operate, and improve the Service or to further the mission of SWDC;
  • To personalize and enhance Your experience using the Service;
  • To send periodic emails. If You choose, the email address You provide may be used to send You occasional news, updates, related product or service information, etc. Note: If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email;
  • To generate and review reports and data about our user base and Service usage patterns;
  • To analyze the accuracy, effectiveness, usability or popularity of the Service;
  • To compile aggregate data for internal and external business purposes;
  • To prevent fraud and abuse of the Service and to otherwise protect users and visitors and our business;
  • To assist law enforcement and respond to subpoenas; and
  • To perform other business activities as needed, or as described elsewhere in this Privacy Policy.
  • As explained elsewhere in this Privacy Policy, personal information We collect may be processed by our partners in providing services related to the Service (such as administration services, technical services relating to the maintenance, servicing, and upgrading of software, hosting services, customer service, data migration services, payment processing services and analytical services, among others).

3. How Your Information is Disclosed

Information may be disclosed to third parties in accordance with our Privacy Policy. Please note that a user may choose not to share certain information as described in Your Choices Regarding Your Information below.

A.  Third Party Service Providers and Business Partners. We may use third-party service providers and business partners to perform functions in connection with the Service, such as email marketing, site analytics, social sharing (pursuant to which information related to Your IP address, operating system, browser type, the webpage You visited, and cookie information may be shared in connection with social media plug-ins and widgets placed on the Website), relationship management, functions related to analyzing and improving the Service usefulness, reliability, user experience, and operation, storing data, and as otherwise described in this Privacy Policy. We also may share Your personal information with these providers and partners for their direct marketing and promotional purposes and so they can provide services to You.

    • DoubleClick & DoubleClick Floodlight. We use DoubleClick and DoubleClick Floodlight to improve advertising and track conversions. These are Google/Alphabet services used to improve advertising. For more information on the information DoubleClick will collect, please visit:  https://support.google.com/dfp_premium/answer/2839090?hl=en&ref_topic=7395141. If You wish to opt out of DoubleClick’s use of cookies, please visit: https://support.google.com/ads/answer/2662922?hl=en&ref_topic=7048998 or http://optout.networkadvertising.org/#!/.
    • Facebook Custom Audience. We use the Facebook Pixel to analyze user activity on our Service for remarketing and behavioral targeting. The Facebook Pixel is triggered when You perform certain activities on the Service, and aids us in displaying Facebook ads to Facebooks users who have visited our Service, or Facebook users who share certain characteristics with visitors to our Service. Facebook and other third parties may use cookies, web beacons, and other storage technologies to collect information from the Service and from other Internet websites, and use that information for the purposes of targeting ads and providing measurement services. Facebook may track Your activity over time and across websites. For more information about the data Facebook collects, please visit Facebook’s data policy at: https://www.facebook.com/policy.php. For specific information about Facebook Pixel, please visit: https://www.facebook.com/business/help/742478679120153?id=1205376682832142. If You are logged into Facebook, You can opt out of the collection and use of Your information for targeted advertising by visiting: https://www.facebook.com/settings?tab=ads.  You can also visit http://optout.aboutads.info/?c=2&lang=EN for more information about ad targeting and exercising Your choice to opt out of the collection of information for ad targeting.
    • Facebook. By clicking on the Facebook button on the Service, You will be automatically transported to the official Facebook Page for SWDC, https://www.facebook.com/SwissWaterProcess. By Your posting to SWDC’s Facebook page, SWDC may be able to collect personal information about You related to Your Facebook account. For more details on the information that Facebook collects or makes available, please visit Facebook’s privacy policy: https://www.facebook.com/privacy/explanation.
    • Facebook Login. We may use Facebook Login to facilitate single sign-on for our users and for other marketing purposes.  When You use Facebook Login, Facebook may collect information related to Your device, the websites You visit, the advertisements You view, and information regarding Your activities on the Service. For more details on the information that Facebook receives, please visit Facebook’s data policy: https://www.facebook.com/policy.php.
    • Google AdWords Conversion. We use Google Adwords Conversion to track user behavior after they interact with our ads (i.e., conversions). When a user clicks on our ads, a temporary cookie is placed on his or her computer. Google’s system recognizes the cookie through a conversion tracking tag, or code snippet, that We place on the Service. When users complete an action We define, such as purchasing a product, Google records a conversion. Google may associate Your actions with Your Google account, and Google may collect Your IP address. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy?hl=en-US. To control the information that Google uses to show You ads, please visit the Google Ads setting page at: http://www.google.com/settings/ads.
    • Google Maps. Google Maps is integrated with the Service, and Google may receive personal information in connection with use of the Service, including search terms, IP address, and latitude/longitude coordinates.  Use of Google Maps features and content is subject to the current versions of the: (1) Google Maps/Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html; and (2) Google Privacy Policy at https://www.google.com/policies/privacy/. Please see Google’s privacy policy for more information.
    • Google Tag Manager. We use Google Tag Manager to deploy marketing tags. Google Tag Manager may collect information related to tag firing, information contained in standard HTTP requests logs, and information related to online identifiers, such as cookie identifiers and IP addresses. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy?hl=en-US.
    • Hotjar. We use Hotjar to evaluate our visitors’ behavior on the Service and to gather feedback related to user experience on the Service.  Hotjar may collect heatmap analytics information, browser information, other hardware information, Your IP address, and other behavioral indicators on the Service.  For more information, please visit Hotjar’s privacy policy at: https://www.hotjar.com/legal/policies/privacy.
    • Instagram. By clicking on the Instagram button on the Services, You will be automatically transported to the official Instagram Page for SWDC, https://www.instagram.com/swisswater/.
    • LinkedIn. By clicking on the LinkedIn button on the Service, You will be automatically transported to the official LinkedIn profile for SWDC, https://www.linkedin.com/company/swiss-water-decaffeinated-coffee/.
    • MailChimp. We use MailChimp to disseminate newsletters. MailChimp may collect information from users subscribing to SWDC newsletters, including name, physical address, email address, IP address, phone number, gender, occupation, and other demographic information. For more information, please visit MailChimp’s privacy policy: https://mailchimp.com/legal/privacy/.
    • ShipStation. We use ShipStation to process shipments of products that our customers may order through the Services.  We may provide ShipStation with Your name, address, and phone number.  For more information on ShipStation, please visit their privacy policy at: https://shipstation.com/privacy-policy/.
    • StackAdapt. We use StackAdapt to understand our customers’ engagement with our website content.  StackAdapt may collect anonymous browser information, Your IP address, and search history.  For more information, please visit StackAdapt’s privacy policy at: http://www.stackadapt.com/privacy.
    • Twitter. By clicking on the Twitter button on the Service, You will automatically be transported to the official Twitter feed of SWDC, @swisswater, https://twitter.com/swisswater.
    • YouTube. We host videos on YouTube that are embedded in the Service.  These are hosted on our account, viewable at: https://www.youtube.com/user/SwissWaterProcess.  When You view the videos on the Service or click on the YouTube button on the Service, Google may collect the URL of the page You are visiting and Your IP address. Google may additionally collect information related to location, browser and device information, websites visited, queries searched, ads viewed, videos watched, user names, or other account information. Google may set or read cookies on Your browser. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy?hl=en&gl=us.

B.  Roaster Partners. We may share information with our roaster partners, including name, shipping address, order date, email address, and order item/quantity description.

C.  Business Changes. If We become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, We may transfer Your information to a third party or parties in connection therewith.

D.  Payment Processing.  Any payment information You provide through the Services may be shared with and may be stored by our credit card processor, Stripe, and is subject to its privacy policy, including in the case of data breach.  You may review Stripe’s privacy policy at: https://stripe.com/us/privacy.

E.  Affiliates. We may also share Your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.

F.   Investigations and Law. We may disclose information about You to third parties if We believe that such disclosure is necessary to:

    • Comply with the law or guidance and cooperate with government or law enforcement officials or private parties;
    • Investigate, prevent, or take action regarding suspected illegal activities, suspected fraud, the rights, reputation, safety, and property of us, users, or others, or violations of our policies or other agreements with us;
    • Respond to claims and legal process (for example, subpoenas); and/or
    • Protect against legal liability.

G.   Aggregated Information. We may share aggregated information relating to users of the Service with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.

H.  Analytics. We use third-party analytics tools to better understand who is using the Service and how people are using it. These tools may use cookies and other technologies to collect information about Your use of the Service and Your preferences and activities. These tools collect information sent by Your device or the Service and other information that assists us in improving the Service. This information may be used to analyze and track data, determine the popularity of certain content, and better understand Your online activity, among other things.

We use Google Analytics to better understand who is using the Service and how people are using it. Google Analytics uses cookies to collect and store information, such as Service pages visited, places where users click, time spent on each Service page, Internet Protocol address, type of device and operating system used, language preference, location-based data, device ID, search traffic, gender, and age. We use this information to improve the Service and as otherwise described in this Privacy Policy. Please see: https://policies.google.com/technologies/partner-sites for information about how Google Analytics uses this information, and visit: https://tools.google.com/dlpage/gaoptout for information about the Google Analytics Opt-out Browser Add-on. Google may track Your activity over time and across websites.

We may deliver advertisements to You, including through the use of Google Analytics Advertising Features. We may also work with third-party advertising companies that help deliver these advertisements to You. To learn more about third-party online advertising and to opt out of certain types of advertising, please see: http://optout.networkadvertising.org/?c=1.

I.  Cookies and Other Tracking Technologies

We, along with third parties, use cookies, local storage objects, Web beacons and other technologies. These technologies are used for tracking, analytics and personalization and optimization of the Service.

Cookies are small files that are transferred to and stored on Your computer through Your Web browser (if You allow it) that enable the website’s or service provider’s system to recognize Your browser and capture and remember certain information. You can instruct Your browser to stop accepting cookies. But if You do not accept cookies, You may not be able to use all portions of all functionality of the Service.

    • Persistent cookies remain on the visitor’s computer after the browser has been closed.
    • Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.

Flash cookies (also known as local shared objects) are data files that can be created on Your computer by the websites You visit and are a way for websites to store information for later use. Flash cookies are stored in different parts of Your computer from ordinary browser cookies. You can disable the storage of flash cookies. For additional information about managing and disabling flash cookies, please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Web beacons are small strings of code that provide a method for delivering a graphic image on a Web page or in an email message for the purpose of transferring data. You can disable the ability of Web beacons to capture information by blocking cookies.

We use cookies and other tracking technologies on the Service to help us understand and save Your preferences and interests so We can personalize Your future visits and compile aggregate data about Service traffic and Service interaction to offer better Service experiences and tools in the future.

Some of our business partners, such as our analytics providers, advertising networks, social sharing provider, and social media connections, also use cookies and other tracking technologies on our Service, some of which may track users across websites and over time.

4. Security

We implement a variety of security measures to protect the safety of Your personal information when You enter, submit, or access Your personal information.

While We take reasonable measures to protect the information You submit via the Service against loss, theft and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Service may not be secure. You should use caution whenever submitting information through the Service and take special care in deciding with which information You provide us.

We cannot guarantee that transmissions of Your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD PARTY ACCESS, OR CAUSES BEYOND OUR CONTROL.

If You use our Service outside of the United States, You consent to have Your data transferred to the United States.

5. Data Retention Policy, Managing Your Information

We will retain Your information for as long as You use the Service and for a reasonable time thereafter. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. We may retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and/or for the period required by laws in applicable jurisdictions. Please note that some or all of the information We have collected may be required for the Service to function properly.

6. Links to Other Websites or Applications

This Privacy Policy applies only to the Service. The Service may contain links to other websites or apps or may forward users to other websites or apps that We may not own or operate and to which this Privacy Policy does not apply. The links from the Service do not imply that We endorse or have reviewed these websites or apps. The policies and procedures We describe here do not apply to these websites or apps. We neither can control nor are responsible for the privacy practices or content of these websites or apps. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, we seek to protect the integrity of our Service, and welcome any feedback about these linked websites and mobile applications.

7. Your Choices Regarding Your Information

You have choices regarding the use of information by the Service.

  • Changing Your Information – To change Your information, You may log in to Your account’s control panel and go to the MyAccount page. If you are unable to log in to Your account, please contact us at [email protected].
  • Closing Your Account – You may close Your account by contacting us at [email protected]. If the email account associated with Your email address is not active, We may close Your account without notice.

8. Children

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from an individual under age 16. If You are under the age of 16, please do not submit any personal information through the Service. If You have reason to believe that We may have accidentally received personal information from an individual under age 16, please contact us immediately at [email protected].

9. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically, and especially before You provide any information. This Privacy Policy was made effective on the date indicated above.

10. How to Contact Us

Please feel free to contact us by email at [email protected] or by writing us at Swiss Water Decaffeinated Coffee, Inc., 7750 Beedie Way, Delta, BC V4G 1C2, Canada, if You have any questions about this Privacy Policy.

11. Your Nevada Privacy Rights

The Nevada Revised Statutes (NRS 603A.300 et seq.) permit a Nevada consumer to direct an operator of an Internet website or online service to refrain from making any sale of any covered information the operator has collected or will collect about that consumer. You may submit a request pursuant to this directive by emailing us at [email protected]. We will provide further information about how We verify the authenticity of the request and Your identity.

 

Supplement for California Residents- Last Updated October 2020

California residents have the following rights.  You will not need to create an account to exercise Your rights. To exercise one of these rights, please provide a verifiable consumer request by calling us 1-800- 667-6181, or emailing us at [email protected].

  • Request that We delete personal information about You that We may have collected.
  • Request that, for personal information that We have collected in the preceding 12 months, We disclose, free of charge (unless Your requests are manifestly unfounded or excessive), the categories of personal information that We have collected about You, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom We share personal information, and the specific pieces of personal information We have collected about You.
  • Request that, for personal information that We have sold or disclosed for a business purpose in the preceding 12 months, We disclose, free of charge (unless Your requests are manifestly unfounded or excessive), the categories of personal information that We have collected about You, the categories of personal information that We have sold about You, the categories of third parties to whom each category of personal information was sold, the categories of personal information that We have disclosed about You for a business purpose, and the categories of third parties to whom each category of personal information was disclosed.
  • Request that, for personal information that We have sold or disclosed for a business purpose in the preceding 12 months, We disclose, free of charge (unless Your requests are manifestly unfounded or excessive), the categories of personal information that We have collected about You, the categories of personal information that We have sold about You, the categories of third parties to whom each category of personal information was sold, the categories of personal information that We have disclosed about You for a business purpose, and the categories of third parties to whom each category of personal information was disclosed. To exercise this right, You may call us at 1-800- 667-6181 or email us at [email protected].

Please note that the California Consumer Privacy Act of 2018 (“CCPA”) entitles California consumers to instruct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information. We do not believe that We “sell” Your information within the meaning of “sale” under the CCPA. However, We recognize that the meaning of “sale” under the CCPA is still unclear. As clarifying regulatory guidance becomes available, We will update our policies accordingly. We do not have actual knowledge that We sell the personal information of minors under 16 years of age.

Before We can fulfill the requests to know and delete noted above, We must verify Your identity. If You have a password-protected account with us, We can verify Your identity through our existing authentication procedures for Your account. However, We will require You to re-authenticate Yourself before We can disclose or delete any of Your information.

If You do not have a password-protected account with us, We will require You to provide us with Your name, telephone number, home address, and email address, together with a signed declaration under penalty of perjury that You are the consumer whose personal information is the subject of the request. We will match this information to the personal information We maintain.

You can also authorize another person, called an agent, to exercise Your rights on Your behalf. You must provide the authorized agent written and signed permission to act on Your behalf. We may deny requests to opt out from an authorized agent who does not submit proof that he or she has been authorized to act on Your behalf. Furthermore, We may require You to verify Your identity directly with us. We may also require You to directly confirm with us that You have provided the authorized agent permission to submit a request on Your behalf. An authorized agent can make a request on Your behalf by either calling us at 1-800- 667-6181, or by emailing us at [email protected].

We may not discriminate against You because You exercised any of Your rights under the CCPA, including, but not limited to, by:

(A) Denying goods or services to You.

(B) Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.

(C) Providing a different level or quality of goods or services to You.

(D) Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

However, nothing prohibits us from charging You a different price or rate, or from providing a different level or quality of goods or services to You, if that difference is reasonably related to the value provided to us by Your data.

We may offer financial incentives, including payments to You as compensation, for the collection of personal information, the sale of personal information, the retention of personal information, or the deletion of personal information. We may also offer a different price, rate, level, or quality of goods or services to You if that price or difference is directly related to the value provided to us by Your data.

NOTICE OF FINANCIAL INCENTIVE – We offer a financial incentive for enrolling in our marketing lists.  In exchange for your enrollment in our marketing lists, we may offer you free or discounted products.  Your contact information is valuable for us to be able to reach you about upcoming product launches and sales and, as a current or potential customer, we determine that the value of your contact information is a free product or percentage discount.   To enroll in our marketing lists, we will collect your name and email address.  You may opt in to this incentive by filling out the form to receive our marketing.  You have the right to withdraw from this incentive at any time by unsubscribing by e-mailing [email protected].

To the extent that anything in this Supplement for California Residents conflicts with the Swiss Water Privacy Policy, this Supplement for California Residents shall govern.

 

Categories of personal information collected in last 12 months Purposes for which personal information will be used
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers Processing or fulfilling orders and transactions; creating, maintaining, and servicing accounts; providing customer service; verifying customer information; undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water; providing advertising or marketing services; providing analytic services; detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; debugging to identify and repair errors that impair existing intended functionality; undertaking internal research for technological development and demonstration; processing payments; collecting and processing applications for employment
Categories of personal information described in subdivision (e) of Section 1798.80 (California Customer Records statute, Cal. Civ. Code 1798.80(e)), such as name, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information Processing or fulfilling orders and transactions; creating, maintaining, and servicing accounts; providing customer service; verifying customer information; undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water; providing advertising or marketing services; providing analytic services; detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; processing payments; collecting and processing applications for employment
Characteristics of protected classifications under California or federal law Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water; providing advertising or marketing services; providing analytic services; collecting and processing applications for employment
Commercial information, including records of products purchased, obtained, or considered, or other purchasing or consuming histories or tendencies Processing or fulfilling orders and transactions; creating, maintaining, and servicing accounts; providing customer service; verifying customer information; undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water; providing advertising or marketing services; providing analytic services; detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; undertaking internal research for technological development and demonstration; processing payments
Internet or other electronic network activity information, including browsing history, search history, information regarding Your interaction with an Internet website, application, or advertisement Processing or fulfilling orders and transactions; creating, maintaining, and servicing accounts; providing customer service; verifying customer information; undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water; providing advertising or marketing services; providing analytic services; debugging to identify and repair errors that impair existing intended functionality; undertaking internal research for technological development and demonstration
Geolocation Data Processing or fulfilling orders and transactions; creating, maintaining, and servicing accounts; providing customer service; verifying customer information; undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water; providing advertising or marketing services; providing analytic services; undertaking internal research for technological development and demonstration
Professional or employment-related information Collecting and processing applications for employment
Inferences drawn from Your personal information to create a profile reflecting Your preferences, characteristics, predispositions, behavior, etc. Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by Swiss Water; providing advertising or marketing services; providing analytic services; undertaking internal research for technological development and demonstration

 

Categories of sources from which personal information is collected
Advertising/Marketing Providers
Analytics Providers
Consumers
Social Media Platforms
Third-Party Plug-ins

 

Categories of third parties with which We share personal information
Advertising/Marketing Providers
Affiliates
Analytics Providers
Hosting Platforms
Payment Processors
Roaster Partners
Shipping Software and Providers
Social Media Platforms
Third-Party Plug-ins
Video-Sharing Platforms
Web Mapping Services

 

 

Categories of personal information that We have disclosed for business purposes in last 12 months Categories of third parties to whom the information was disclosed
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers Roaster Partners, Shipping Software and Providers, Payment Processors
Categories of personal information described in subdivision (e) of Section 1798.80 (California Customer Records statute, Cal. Civ. Code 1798.80(e)), such as name, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information Roaster Partners, Shipping Software and Providers, Payment Processors
Geolocation Data Roaster Partners, Shipping Software and Providers, Payment Processors

 

12. Information Collected From Other Websites and Mobile Applications and Do Not Track Policy

Your browser or device may offer You a “Do Not Track” option, which allows You to signal to operators of websites, web applications, mobile applications, and services (including behavioral advertising services) that You do not wish such operators to track certain of Your online activities over time and/or across different websites or applications. The Service does not support Do Not Track requests at this time, which means that We or our analytics providers or other third parties with which We are working may collect information about Your online activity both during and after Your use of the Service. If at any time You would like to opt out of online tracking or behavioral advertising, please contact us at [email protected].

13. Shine the Light Notice

Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes, and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at [email protected], or by writing us at the address listed at the end of the Swiss Water Privacy Policy.

 

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