Logistics Coordinator - Outbound

To provide for efficient transfer of green coffee to and from external warehouses as required to meet customer needs.



  • Location: Delta, BC, Canada
  • Full Time
  • Entry Level

Major Responsibilities/Accountabilities:

  • Arranging for the transfer of green coffee (working with transportation brokers and others) to and from external warehouses in an efficient and cost effective manner
  • Planning and of inter-site transfers between local warehouse and production facilities
  • Processing order transactions and manage the flow of goods within the ERP system
  • Requesting and reviewing inventory maintenance (counts, re-weights, re-works, value added services), preparing and issuing certificates as required by customers
  • Preparing various documentation including:  Bills of Lading, Packing Slips, Customs Information, Prior Notices, Shipping Documents, weight certificates, load plans and Confirmation notices
  • Following up with customers to arrange for ownership transfers and prepare required documentation
  • Generating customer invoices and credit notes using Sage X3 software
  • Administering toll loss summary information (calculate and issue credit notes as required)
  • Scheduling and managing transportation brokers and other suppliers
  • Tracking supplier and freight forwarder performance including timeliness, quality of equipment and cost
  • Analyzing and improving current logistics process (by truck, rail, or ship)
  • Handle inventory discrepancies for RG, FG and packaging materials
  • Maintain paper and computer files for inventory control, invoicing, etc.
  • Prepare and periodically update work instructions for all routine tasks
  • Oversee and maintain warehouse appointment schedule


  • University Degree or College Diploma and/or relevant work experience
  • >3 years’ experience in a logistics role in related field
  • Prior experience dealing with international and US bound shipments
  • Prior experience working in the food industry is preferred
  • Proficiency with MS Office software programs (Excel, Word, Outlook)
  • Experience working with an ERP system or inventory management system highly desirable
  • Experience issuing invoices and credit memos in an accounting system


  • Keen attention to detail
  • Problem solver possessing a “can do” attitude
  • Excellent time management and organizational skills
  • Ability to multitask without making errors in a fast paced environment
  • Analytical ability to compare and contrast routes, carriers, rates, etc. so as to improve the flow of goods
  • Strong negotiation skills
  • The ability to work independently, as well as part of a team
  • Effective communication skills (listening, speaking and written communication)
  • Amiable, patient and cooperative with co-workers, suppliers and customers
  • Passion for coffee!

Performance Expectations

You are expected to:

  • Arrange for the efficient flow of goods to meet customer requirements in a timely manner
  • Work with sales, operations & procurement, as well as customers and suppliers, to ensure raw materials and finished goods arrive when and where required
  • Handle all the logistics process and support company owned warehouse operations.
  • To provide expertise in traffic management (rate negotiations, identify opportunities/alternatives, best practices) to the company. 


Internal Interactions:

Interacts with all levels within the organization

External Interactions:

External interactions are with ground and ocean transportation providers, USA FDA Bio-terrorism Regulations, customs brokers, external warehouses, and customers.


To Apply:

To apply to this position, please e-mail your resume to hrsupport@swisswater.com and reference the Job Title.